Website & Client Portal Terms of Use

1. Conditions of Use

By accessing or using the ClaimRight website or Client Portal, you agree to these Terms of Use, the disclaimers and conditions in different parts of the site, and the ClaimRight Privacy Policy (collectively, “Conditions of Use”).

2. Access and Security

Your Username and Password set up during registration are used for access to the ClaimRight Client Portal. Access will be given to any person who uses your password.

You have sole responsibility for the security of your Username and Password and you must:

ClaimRight reserves the right to cancel a Password or Username or suspend access to the Client Portal at any time without notice.

3. Information Disclaimer

The information and any communication provided through the ClaimRight website and Client Portal are provided from sources believed to be reliable, accurate, and complete at the time of publication.

However, they are provided without warranties of any kind, either express or implied, to the extent permitted by law.

4. Account Login

Your account login is assigned manually by our team and registered to the email you nominate.

If you forget your password, use the “forgotten password” prompt or call us for assistance. We will reset your password by sending a link to your nominated email.

Our staff may decline a reset request if there is reasonable suspicion the caller is not the account owner.

5. Release and Indemnity

You release, discharge, and indemnify ClaimRight from and against all damages and liabilities incurred or suffered by you, or brought against us, in respect of the use of the ClaimRight website or Client Portal, including use by anyone on your behalf or use of your password by any other person.

This indemnity is a continuing obligation independent of these Conditions of Use.

6. Changes to Terms

We reserve the right to change these Conditions of Use without prior written notification.

Your continued use of the website or Client Portal after a change constitutes your acceptance of the amended terms.

7. Changes to the Website

We may change, remove, or add to the information provided on the website at any time without notice.

8. Hosting and Privacy

ClaimRight abides by the Australian Privacy Principles of the Privacy Act 1988 (Cth).

Any personal information or material sent to ClaimRight websites is subject to the ClaimRight Privacy Policy.

Information sent by you through this website is not encrypted during transmission. You acknowledge that we do not guarantee the security of such information.

We use third-party software including Zoho and other platforms to communicate with you.

9. Accuracy, Completeness, and Timeliness

We are not responsible if the information on this website is not accurate or complete.

Any reliance upon the material on this website is at your own risk.

You agree that it is your responsibility to monitor any changes to the material and information contained on this website.

10. Transmission

Any non-personal communication or material you transmit to this website by electronic mail or otherwise is treated as non-confidential and non-proprietary.

Anything you transmit or post may become the property of ClaimRight and may be used for any purpose.

11. Intellectual Property Rights

Unless otherwise indicated, all copyright and other intellectual property rights in all information, data, text, graphics, images, logos, trademarks, and other materials on this website are the property of ClaimRight or are included with the permission of the relevant owner.

You must not use any trademarks or logos which appear on this website, nor distribute the content on this website without our prior written consent.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of New South Wales, Australia.

You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales.