Disclaimer
Legal Disclaimer & Liability Notice
At ClaimRight, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with Australian law. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you: Information that you provide by filling in forms on our site, including your name, address, and insurance details. If you contact us, we may keep a record of that correspondence.
Personal identification information (Name, email address, phone number, etc.)
Details of your insurance claims and history.
Technical data including IP address, browser type and version.
2. Frequently Asked Questions
How is my personal data stored?
Your data is stored on secure, encrypted servers located within Australia. We utilize industry-standard AES-256 encryption for data at rest and TLS 1.3 for data in transit to ensure maximum security.
Can I request my data be deleted?
Yes, under the Australian Privacy Principles, you have the right to request the deletion of your personal information. Please contact our Data Protection Officer at privacy@claimright.com.au to initiate this process. Note that some data may need to be retained for legal compliance.
Do you share data with third parties?
We only share data with third-party service providers (such as insurers or legal representatives) when strictly necessary to process your claim. We do not sell your personal data to marketing agencies.
3. Contacting the Privacy Commissioner
If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Australian Information Commissioner (OAIC). For more information, please visit www.oaic.gov.au.
Need help understanding this policy?
Our support team is available Mon-Fri, 9am – 5pm AEST.