People shouldn’t have to fight this hard to get support
Claims Support That Gets Superannuation and Insurance Moving
ClaimRight helps Australians claim entitlements through superannuation insurance and related claims processes — with clear steps, strong evidence, and hands-on support.
Meet the founder
William Johns is the founder and technical lead at ClaimRight. He’s known for helping people with complex health conditions navigate the evidence and claim steps needed to put forward a strong, clear case.
Credentials:
William Johns — Founder, Technical Lead & Disability Expert
M. DisStud, B.Bus(AppFin), CFP, TEP
Read our full story$100m+ in entitlements claimed
Hundreds of Australians helped
Established 2017
Our story
Why ClaimRight exists
ClaimRight was founded by William Johns after seeing too many people fall through the cracks — not because they weren’t eligible, but because the process was confusing, overwhelming, and stacked with delays.
This work is personal. We understand disability and complex health conditions in real life — not just on paper. And we believe support should be practical, respectful, and actually get things done.
You shouldn’t have to become an expert in insurance and systems just to get what you’re entitled to
What we do
We support people through claims where the stakes are high and the process is hard to manage alone.
Who we help
You may be a good fit for ClaimRight if:
What we do
We support people through claims where the stakes are high and the process is hard to manage alone.
1
Quick eligibility check
We ask a few key questions to understand your situation and what cover may apply.
2
Build the evidence properly
We help identify what evidence is needed and how to present it clearly — not just diagnoses, but real-world impact.
superannuation or insurance support
ClaimRight was founded by William Johns after seeing too many people fall through the cracks — not because they weren’t eligible, but because the process was confusing, overwhelming, and stacked with delays.
This work is personal. We understand disability and complex health conditions in real life — not just on paper. And we believe support should be practical, respectful, and actually get things done.
Core Values
The principles that guide every claim we handle.
Transparent
We operate on a strict NO WIN, NO FEE guarantee for insurance claims. We provide honest advice upfront so you always know where you stand, with no hidden costs.
Supportive
You get a dedicated claims manager and access to our team when you need it. We handle the stress of follow-ups and keep you updated in plain English at every step.
Easy to Obtain
We take the administrative burden off your shoulders. From finding lost super to navigating complex paperwork and medical evidence, we do the heavy lifting.
Choosing the right type of help
See how we stack up against traditional options.
What you’re comparing
ClaimRight (claims support)
A typical law firm
DIY (do it yourself)
Core expertise
Financial services professionals (ASIC-regulated where applicable)
Legal advice, dispute strategy, litigation and court work
Whatever you can manage yourself
Regulation / licensing
Financial services professionals (ASIC-regulated where applicable)
Legal profession regulated by legal bodies
Not applicable
Best for
People who want hands-on help to run the claim properly
Disputes, litigation, court proceedings, complex legal strategy
People with time, energy and confidence
Day-to-day workload on you
Lower
Medium–lower
Highest
Evidence coordination
Strong focus on building a clear evidence pack
Varies by firm and approach
You coordinate everything
Communication style
Plain English, structured updates
Varies
You chase updates yourself
If the matter becomes a dispute
We’ll tell you early so you can consider legal advice
This is their lane
You’ll need to escalate and manage it
Speed to Outcome
Slower due to legal back-and-forth.
Slower due to legal back-and-forth.
Accelerated by evidence-first approach.
Meet Our Team
William Johns
Founder & Technical Claims Lead.
Maria Sofi
Senior Claims Manager.
Amy Dimapilis
Operations Manager.
Angela Solomon
Claims Team Lead.
Jerika Mapaquit
Claims Team Advocate (Policy Review & Pre‑Lodgement)
Grace Castillo
Claims Team Advocate (Client Services & Onboarding)
What happens next?
If you’re not sure where you stand, the easiest first step is a confidential chat. We’ll tell you what we can do, what you might need, and what a sensible path forward looks like.
Common questions
Q. Do I need a lawyer?
Not always. Many people just need the claim handled properly with the right evidence and follow-through. If your matter becomes a dispute or requires legal representation, we’ll tell you early so you can make an informed choice.
Q. What if I’ve already started a claim?
hat’s common. We can step in to help organise evidence, respond to insurer requests, and bring structure to the process.
Q. How long does a claim take?
Timeframes vary a lot depending on the insurer, the policy, and how quickly evidence is gathered. We focus on keeping things moving and avoiding preventable delays.
Q. What do you need from me?
Usually: your super/insurance details (if available), a basic work history, and permission to request or coordinate evidence. We keep requests simple and explain exactly why each item matters.
Q. What if I’m not sure I’m eligible?
That’s exactly what the eligibility check is for. You don’t need to have everything worked out before you speak with us.